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Deliveries and Returns

All our products are in stock and on a professional logistics platform to ensure speed and reliability.. Daily collection by our transport providers.

Bed Linen, Table Linen and Curtains:

Ultra-fast shipping via our logistics provider: same day shipping (for orders placed before 11am on a working day, otherwise dispatched the next day)

All of our deliveries are made either:

  • at a relay point: by the Mondial Relay service (the choice of the relay point is made on a map which is displayed just  after payment)
  • at home: by post via the La Poste Colissimo service
  • at home: by Express Chronopost service (D+1 delivery before 6 p.m.)

Delivery rates are broken down as follows:

FRANCE (Only mainland France and Corsica, we do not cover the French overseas departments and territories, Chronopost service only for France metropolitan):

Order amount Delivery  at Relay Point
(World Relay)
Home delivery
(Colissimo)
Home delivery
(Chronopost)
0.00 € has 60.00 € 5.90 € 8.40 € 15.00 €
60.01 € has 80.00 € 5.90 € 8.40 € 15.00 €
80.01 € has 100.00 € 5.90 € 8.40 € 15.00 €
100.01 € has More 0.00 € 3.50 € 15.00 €


Delivery is therefore free for a total purchase of an amount greater than €100 in France (excluding Chronopost service).

If you wish to make a return:

The returned item must be in its original packaging, with all tags attached. It must be folded in the same way as if it was unpacked.

You just need to put a post-it or a small piece of paper with your name and order number so that the returns department can identify you.

If we find that the product is not returned in a condition allowing it to be returned, we will apply a fee equivalent to 20% of the value of the product in order to repair the product.

Return costs are the responsibility of the customer. If you have paid shipping costs for your order (except Chrono express), you will be refunded the entire order, including shipping costs (see General Terms and Conditions Chapter 12 for more details: https://www.home-beddings-and-curtains.com/pages/cgv )

Once the item is received, we will refund your order.

In case of exchange, please place a new order on our site.

The returns are to be carried out  at the following address:

Logisseo HBC

Return service

28 boulevard Gaston Birgé

49100 ANGERS

Sofais:

Delivery within 4 weeks maximum via our service provider. Delivery is free and shipped directly from the supplier.

EUROPE (Following countries: Belgium, Germany, Italy, Luxembourg, Spain, Netherlands)

All of our deliveries  Europe are carried out at home  by post via the La Poste Colissimo service.

Order amount Shipping Rate
0.00 € has 60.00 € 9.90 €
60.01 € has 80.00 € 11.90  €
80.01 € has 100.00 € 12.90 €
100.01 € has More Free

If you wish to make a return:

The returned item must be in its original packaging, with all tags attached. It must be folded in the same way as if it was unpacked.

There is no return voucher from us. You pay postage for your return package. You choose the carrier of your choice (except a relay point carrier).

You just have to put a small piece of paper with your name and order number inside the package so that logistics knows which order the return corresponds to.

If we find that the product is not returned in a condition allowing it to be returned, we will apply a fee equivalent to 20% of the value of the product in order to repair the product.

Return costs are the responsibility of the customer. If you have paid shipping costs for your order (except Chrono express), you will be refunded the entire order, including shipping costs (see General Terms and Conditions Chapter 12 for more details: https://www.home-beddings-and-curtains.com/pages/cgv )

If the return comes from England, the customer must pay customs fees so that we can receive it.

Once the item is received, we will refund your order.

In case of exchange, please place a new order on our site.

The returns are to be carried out  at the following address:

Logisseo HBC

Return service

28 boulevard Gaston Birgé

49100 ANGERS

EUROPE (Following countries: Swiss)

All of our deliveries  Europe are carried out at home  by post via the La Poste Colissimo service.

Order amount Shipping Rate
0.00 € has 60.00 € 19.00 CHF
60.01 € has 80.00 € 19.00 CHF
80.01 € has 100.00 € 19.00 CHF
100.01 € has More Free

For Switzerland, the customer does not have to pay any customs fees. The site pays the customs fees to the customer for the reception of his order. If the customer wishes to make a return, he will have to pay the customs fees, so that we can receive and process the customer's return.Without paying the customs fees, our return service will refuse the package. If the customer refuses his package because he does not want to pay customs fees, the package will be returned to the sender and the total cost of shipping will be deducted from the order refund.

Return to be made to the following address:

Logisseo HBC

Return service

28 boulevard Gaston Birgé

49100 ANGERS

England:

All our deliveries to England are made to your home by La Poste via the La Poste Colissimo service.

Order amount Shipping Rate
£0.00 has £60.00 £16.00 GBP
£60.01 has £80.00 £16.00 GBP
£80.01 has £100.00 £16.00 GBP
£100.01 has More Free

For the UK, the customer does not have to pay any customs fees. The site pays the customs fees to the customer for receiving their order. If the customer wishes to make a return, they will have to pay the customs fees, so that we can receive and process the customer's return. Without paying the customs fees, our returns department will refuse the package. If the customer refuses their package because they do not want to pay customs fees, the package will be returned to the sender and the total cost of shipping will be deducted from the order refund.

Return to be made to the following address:

Logisseo HBC

Return service

28 boulevard Gaston Birgé

49100 ANGERS

UNITED STATES:

All our deliveries to the USA are made to your home by DHL international.

Order amount Shipping Rate
$0.00 has $60.00 $30.00 USD
$60.01 has $80.00 $30.00 USD
$80.01 has $100.00 $30.00 USD
$100.01 has More Free

For the United States, the customer does not have to pay any customs fees. The site pays the customs fees to the customer for receiving his order. If the customer wishes to make a return, he will have to pay the customs fees, so that we can receive and process the customer's return. Without payment of the customs fees, our return service will refuse the package. If the customer refuses his package because he does not want to pay customs fees, the package will be returned to the sender and the total cost of shipping will be deducted from the refund of the order.

Return to be made to the following address:

Logisseo HBC

Return service

28 boulevard Gaston Birgé

49100 ANGERS

Denmark:

All of our deliveries to Denmark are made to your home by La Poste via the La Poste Colissimo service.

Order amount Shipping Rate
0.00 kr DKK has 60.00 kr DKK 137.00 kr DKK
60.01 kr DKK has 80.00 kr DKK 137.00 kr DKK
80.01 kr DKK has 100.00 kr DKK 137.00 kr DKK
100.01 kr DKK has More Free

Return to be made to the following address:

Logisseo HBC

Return service

28 boulevard Gaston Birgé

49100 ANGERS

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